I purchased a pair of boots on the Mercari site that were list mens size 9. Thank you for this article. Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. In the afternoon of the same day I received another message from mercari.com that my purchases were cancelled, and I was suspended from the site, I contacted them and they just said that their attitude was correct. Credit card companies offer buyer protection to save you from fraudulent purchases. What happens if you sell replicas? Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. I have given up trying to get back my money. IM SURE THEYLL DELETE MY COMMENT BUT I TRIED BUYING SOME NIKES AND THEY TOOK MY MONEY NO PROBLEM. Here are 6 surprising things that people commonly have in their homes that you can totally sell on Mercari. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. However, if you are experiencing a delay for fair reasons, let the buyer know why you need one or two more days to ship the item so that the buyer doesnt cancel the order right away. I can not do an offer nor accept one now. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. That I earned . Be as detailed and as honest as you can. Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. Got any questions or want to share your own experiences with Mercari? In the example you give the answer would be NO. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. We cant reach Mercari by phone, and via chat Mercari is not being responsive at all. Thanks Erica (and Julie) for posting/sharing your experience. Look. Seasoned sellers send out offers every week if not daily to nudge interested users into purchasing. The login page will open in a new tab. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. Left three messages two emails. call my bank, ask for them to help me in the situation. Ebay offers great seller protection, as long as you follow their rules you wont get banned or scammed.. Mercari is horrible about suspending accounts and holding your money hostage. The people you talk to on the phone are just the customer service people. There is a 10% selling fee for each item on Mercari. I provided proof of my item authenticity also. Can you sell replicas on Mercari? Ive read many things about people in the same situation as me. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. For approved returns, Mercari provides a free shipping label to the Buyer. The first approach is to sell off any clutter you may find in your home . At this point, youve filled out the required info, but its a good idea to also add a profile picture and bio to increase your credibility (which leads to more sales). Sellers have no protections. All of the payments are protected by Mercari, so you dont have to worry about losing any money. Terrible. However, if you are found guilty, then you will need to say goodbye to the marketplace. Mercari Shipping - sell across the United States. Selling precious metals, including gold, silver, and platinum sold in I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! The first thing youll do is add basic account information. Fire, flood, etc. (Read Disclaimers Below) You've probably been told by tons of people on Facebook, Reddit, Twitter and even YouTube, that "You can't sell Food and Candy on Mercari!", I'm going to tell you my Trade Secrets and many of the steps I gave while mentoring a . Ill definitely stay away from this site due to everyones feedback. Do not use them. You will need to enter your email and name and come up with a password. Similar to account setup, listing on Mercari is shockingly fast. These slightly imperfect products are not necessarily destroyed but are sold as "seconds", at a fraction of the price of a perfect item to certain approved vendors. Where in the article and comments do you see anything that would cause you to come to your conclusion? that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. So yes they do take the money before you rate the seller. I think its a pretty reasonable fee considering you have instant access to millions of shoppers along with other seller benefits. Still easily. One transaction was perfect. I can't tell nor do I know - can't I list the purse as "not sure if authentic or not" or some such. My package shows only the first shipped entry without any updates. This means the seller did their part. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. Sorry, this post was deleted by the person who originally posted it. The bad thing is this seller had over 50 completed transactions with fairly good feedback. Do you know if Mercari authenticate is legitimate? After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. Happened to me too. termination or suspension. They will hold your money until it gets to you. If youre good and neat & tight then the buyers will take advantage of you and many will try to price shame. Counterfeit items are with in the US codes such that any gain; personal or commercial: that results from the transfer of such, is trafficking in counterfeit items. Why would they do that? Add a story to your listing to make it appealing and interesting. To resolve the account suspension issue, you must contact Mercari customer service. However, it is still a great bag. Mercari is NOT SAFE. Although you save a few dollars by shipping on your own, it takes more time. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? Thanks for your article! I am going to share my top tips with you that will help you prevent getting scammed when buying and selling on Mercari. can you sell replicas on mercarichaska community center day pass. confiscated according to the regulations of the Code of Criminal Here is a list of some of the most popularly-bought categories on the app: One of the best things about Mercari is that this is the selling app that allows you to sell items you dont need directly from your smartphone. What outrageous lie and l want something done. Easy as that. Mercari itself is a legit e-commerce marketplace to buy and sell products. Final decision. Its much better and safer for a buyer to shop at Amazon and EBay. I've learned my lesson on listing items before I get all the accurate information. So Im sitting here now thinking what my best option is as far as how to report this so I get reimbursed. Once there, theyll scan your QR code, and then print the shipping label and paste it on your package. Do not be bullied. However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. In addition, buyers and sellers rate each other, so users can have peace of mind by checking the . Mercari is NOT a safe place to buy. Helping people live life on their terms by demystifying entrepreneurship and money. Ive stopped buying or selling on Mercari. You wont be able to request a return or refund after that period. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. This article will be useful for anyone who wants to do business in this secondhand market. Never used Mecari but had two fraudulent items charged to my card. Items in violation of a copyright, including handmade, or other items Copyright 1995-2023 eBay Inc. All Rights Reserved. The description is where you write your listing title, description, and hashtags. information, and/or account access codes), Any item that contains a computer virus, malware, or spyware. BUYER BEWARE! When it arrived I tried it and it didnt fit. By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-netboard-1','ezslot_22',144,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-netboard-1-0'); And obviously, not doing so will certainly result in scams and other issues. This will be my first-time. Cross-selling is the practice of listing the same item across multiple online marketplaces such eBay and Poshmark. Ended up buying one of my stolen necklaces from that seller. Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. BEWARE BUYERS!!!! available when listing the item. I only noticed two, maybe three, apparent misstatements, the like of which would be caught by an editor, or a fresh set of eyes, e.g.. referencing Buyer, when seller seems to be whats indicated. Its less important how the packaging looks, and more important how protected your item will be in transit. discretion). Hit your target markets bullseye and claim your. This item was not damaged in shipping. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. I'm happier with cutting my ties with the company and never having to deal with them again. yep, they had potential, but its just a scam site. She sent me damaged goods and Mercari protected her. or activity that in general: The list of Prohibited Items may be updated from time to time at Mercaris The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! Because it was the weekend, I was not able to take the photos. Self defense items, including military-grade items. Millions of people use the app to buy and sell new and used items, making it a great platform to make extra money. Wireless earbuds. The seller did not send the original receipt as promised . Seasonal Decor. The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. Nothing another read through wont catch. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. There is also an identification verification process to further protect all users, as well as a review system that lets each participant in the shopping experience rate the other party. Notified Mercari. Never send items directly from the manufacturer (avoid drop shipping). Hey Jessica, It depends! I have almost 1000 sales and a 5 star rating. vitamins, diet products, muscle enhancers, home remedies and homemade I bought a camera lens and asked if it fit my camera. seller/buyer registration or licenses to be sold. Firearms and firearm parts; including airsoft and bb guns. They refused despite just receiving my order. All we did was to buy a product off of the Mercari platformwe were required to create an account. And, when Mercari determines that a listing is violating their terms of services, they will give the seller penalties such as cancellation of listings, cancellation of any related transactions, removal of listing privileges, termination, or suspension of an account. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. Mercari also uses an escrow payment system in order to guarantee a safe and reliable transaction service for everyone. Congrats, and also I had an issues with that. in violation or is otherwise inappropriate Mercari may, at its discretion, I dont use it, its where they make money & theres much better discounted shipping. You have to fill out. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. This allows sellers to see which users are interested in their item, and would likely purchase if the price was a tiny bit lower. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Its comical that any of these platforms have community guidelines, they do not enforce them. Then, if no return confirmation, releasing the funds to the seller. You have so many different sellers selling bootleg copies of movies and tv shows. Read the 8 tips below on how to sell on Mercari fast. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Feel free to double box your item, use newspapers for extra packing material, and make sure all seams on the box are taped up so no water/dust gets inside. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform . EXACTLY. To keep the marketplace safe all sellers need to verify their identity. Have you had bad experiences with either? I have an item I want to return for the reason it is not as described. No real progress has been made of my situation and their compliance team said that they made their "final decision" by suspending my account, and holding my deposits for 90 days. On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. Mercari Local & Shipping - allow for both methods of shipping, which increases chances of a sale. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. Exactly no not as easy as that! Buyer beware. Sounds like Mercari fails to have a return clause process (that includes return labels with tracking and holding the buyers funds until the seller confirms their return). but yeah the same issue can happen in any platform and most tends to favor the buyer because that's where they get their money from. Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. Download the app, make an account, take a few pictures, put a $1 deposit down for authentication, and list. Can you sell fake stuff on Mercari? But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! After this last step, youre ready to list it! They need to really fix their flagging system. You cant write a review until you confirmed receipt. John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. Call the Federal Trade Commission, or even make a complaint to the Better Business Bureau), but to be honest I just want this whole cherade to be over with. When I purchased a knock off Louis Vuitton at an estate sale, I was told it was authentic. I have the legal right to do so, although Mercari tries to say different in their contract. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. Violate the Terms of Service multiple times, Have questionable activity on their account, FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible), Counterfeit goods - items in violation of copyright (ex., fake designer clothing and accessories), Weapons or anything that can be a possible safety hazard, Items with inflated prices listed to profit from a tragedy (ex. I thought it was strange the buyer asked no questions. I Appreciate your time and effort put into this article. #m13166668176 for $ 27.00 plus tax and shipping cost. I initiated a return. Then Mercari said it was over their 3 day allowance for returns. Prohibited Mercari Items - Items that will get you banned from Mercari. This is the last response from Mercari: It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Never had a problem with ebay! And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. Their shipping is HORRIBLE. Truly unexpected and it seems to have ramped up since December 2021. OneShop is a great software to get you started with. Know the laws in your state!???????? And the seller is still selling on Mercari. nicotine or are associated with tobacco or nicotine usage, Items used for identity theft (such as account credentials, user login If a seller lists a prohibited item, this is a violation of terms of service that can lead to suspension or termination of the account. Its a great place for people who dont care. Also, what do you consider a proper reason? Mercari sends you a message upon receipt telling you to confirm and rate but they do not tell you the rating will nullify any warranty / refunds. How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. To avoid having your account be at risk for suspension, be sure to learn more about the prohibited Mercari items, which we'll be discussing in this blog. Sign up now with a 3-day money-back guarantee! I'm not sure if this "ban" will be lifted. Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. I also shop on eBay pretty often That, my friends, is AWESOME customer service!

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